Posted By Kieran Beauchamp    On 27 Apr 2023    Comments (0)


Welcome to’s Privacy Policy. Your privacy is of paramount importance to us. In this policy, we lay out the detailed information on how we collect, use, disclose, and protect your personal information when you use our website and services. We understand the complexities surrounding healthcare and the sensitivity of medical information, hence we take a rigorous approach to ensure that your personal data is handled with care and in compliance with applicable privacy laws. This privacy policy aims to ensure that you are fully informed about our data practices and understand your rights regarding your personal information. We encourage you to read this policy carefully to get a clear understanding of how we handle your sensitive data.

Personal Data Collection

We collect various types of personal information to provide and improve our services to you. This information may include but is not limited to your name, contact information, medical history, medication details, and any other information you may provide while using our website or services. Our collection methods are transparent, and we are committed to only collecting information that is necessary and relevant to your interactions with us. Our website is designed to collect data in a manner that is lawful, fair, and not invasive of your personal privacy.

Use of Personal Data

The personal data we collect from you will be used for a number of purposes. These include providing you with the products and services you have requested, improving our website's functionality, and customising your experience based on your preferences and interactions with us. Additionally, we may use the information to communicate with you, to provide customer support, and to enhance your overall experience using our platform. Our use of your personal data is always aimed at enhancing the services we offer to you and ensuring that we can fulfil our commitment to your health and well-being.

Sharing and Disclosure of Personal Data

We understand the sensitive nature of the personal information we handle, and we assure you that we do not share or disclose your personal data to third parties without your explicit consent, unless required by law or in response to legal processes. When we do share information with third parties, such as our partners and service providers, it is done with the utmost care and security, and only for the purposes of delivering our services to you or for improving our platform. We have strict agreements with all third-party service providers to ensure that they provide the same level of privacy protection as we do.

Security of Personal Data

Your personal data's security is a top priority, and we have put in place robust technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of your information. We deploy a combination of physical and electronic safeguards, along with procedural checks, to protect your data on our systems. These measures include but are not limited to encryption technologies, secure servers, and comprehensive data protection policies for all our staff. We routinely review our security practices and update them as necessary to ensure the integrity and confidentiality of your personal data.

Your Rights and Choices

You have certain rights in relation to the personal information we hold about you. These include the right to access, correct, delete, or limit the use of your data. You may also have the right to object to certain processes or to request that we transfer your data to another organisation. We respect your rights and provide easy options for you to exercise them. If you have any concerns about our use of your data or wish to exercise your rights, please do not hesitate to contact us via email at [email protected].

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please don’t hesitate to get in touch. You can contact our Data Protection Officer, Mr. Kieran Beauchamp, at the following postal address: 96 North Terrace, Adelaide SA 5000, Australia, or via email at [email protected]. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

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